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Interest-based
Negotiations
Two
Roads has been involved in a breadth of negotiations over the course of
recent years. I’ve built my negotiation practice using the tools of
alternative dispute resolution, namely, principled or interest-based
negotiation. In a changing business environment where hard negotiators are
abundant, positional negotiation techniques fail to meet the minimum
criteria for a successful negotiation. For a negotiation to be considered
successful it must produce a wise agreement, it should be efficient, and
it should improve or at least not damage the relationship between the
parties.
Negotiation on the merits focuses on the conflict circumstances and the
interests of the parties, and on the construction of a process tailored to
meet those interests. Although alternative forms of dispute resolution
have existed for longer than the current legal process, it remains
innovative to suggest resolving disputes with alternative methodologies.
Years of academic study and teaching, and even longer practical
application, of principled negotiation techniques, have provided me with
the tools to truly resolve conflict. In most instances, the results of the
principled approach by far exceed the best alternatives to a negotiated
agreement for all parties involved. More importantly, an
interest-based approach nearly always improves the relationship between
parties and provides security and confidence for the future.
Two Roads’ negotiations have stretched from strategic business loan
arrangements with national aerospace and defence firms to First Nation
treaty negotiations in British Columbia, treaty implementation
negotiations in the Yukon, to municipal service contracts and tourism
ventures. Two Roads has successfully led negotiations for its clients
facing such agencies as the British Columbia Transportation Financing
Agency, Highway Constructor’s Limited, Bombardier Aerospace, the
Department of Agriculture, the Ministry of Forests (BC), Municipal
Services Branch (YK), the Insurance Corporation of British Columbia and
the Department of National Defence, to name a few.
Not all Two Roads projects are at the multi-million dollar scale. Small
business negotiations and using principled techniques for sponsoring
relationships for eventual partnerships, are the most successful component
of the business. In fact, Two Roads’ approach to business negotiation is
far from the typical; more often negotiations have become
relationship-building exercises with mutual and far-reaching benefits.

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