Courses



		PROFESSIONAL COURSES 1. Basic Effective Negotiation This is an introductory course on the purposes and applications of interest-based negotiation techniques. Focusing on the literature, this course describes why interest-based negotiation can be so much more successful than soft or hard negotiation by comparing and contrasting the separate techniques. The course provides some case studies and role-playing exercises, and offers participants the opportunity to bring their personal and business negotiations to the class for review under the interest-based microscope. This course is meant for anyone interested in improving their negotiation skills, both at home and at the office. 2. Advanced Principled Negotiation This course builds on the basic course by looking at advanced techniques and applications for principled negotiation. Case studies and class examples are critically analysed in open forum discussions and debates over appropriate dispute resolution practices. Significant attention is given to proper negotiation preparation techniques, negotiation logistics and management, checklists and to the success of dialectical methods. This course is meant for those in decision making positions who need to negotiate regularly. This course is especially meant for those negotiators that have never heard of principled of interest-based negotiation and are critical of anything other than the status quo. 3. Advanced Negotiation (Case Studies) The Case Studies component of the Advanced Negotiation Course is meant for students who have successfully proven themselves to be principled negotiators. The course teaches no new material, but rather provides progressively challenging case studies and role-playing opportunities. Students are divided into groups of differing sizes and conduct invigilated negotiations based on the information and materials provided. A single case study can span several courses. Students can expect seemingly endless positional tactics, curve-balls and changes to the negotiating landscape. The case studies course is a direct response to students of past negotiation courses’ requests for more applied practice of the principled approach. 4. How Canadian Federal Government Structures Work This course delves into and details the workings of, and interplay between, federal government structures such as: Parliament, Cabinet, Committees, the Senate, the Governor General, the Prime Minister's Office; Central Agencies such as Treasury Board, Department of Finance, Privy Council Office and the Office of the Auditor General; Crown Corporations, Line Departments and Special Operating Agencies. 5. Canadian Public Administration This course focuses on some of the key elements of Canadian Public Administration. Issues such as ministerial accountability, public service anonymity, access to information, public service renewal efforts, financial management, morale and downsizing in the Canadian Public Service, the role of the Public Service Commission, how an issue becomes enacted legislation, Canadian political party system, relationship between Government of Canada and the Provinces and the Territories. 6. Program Evaluation and Policy Analysis This course presents some of the key thinking behind qualitative and quantitative program evaluation. It seeks to help the project/program manager in developing evaluation criteria in specific areas such as financial management, service provision, employee job satisfaction, policy formulation and needs assessment. It will also provide information on conducting value-for-money audits and numerous case studies and lessons learned on the successes and failures of program/policy delivery. 7. Important Events in First Nation Contact History This course selectively presents and discusses key events in the post-contact First Nation history of Canada. Some of the major events discussed will include, circumstances prior to Imperial authority, French Sovereignty, the 1763 Proclamation, the St. Catherine's Milling and Lumber Co. decision, the 1837 Select Committee on Aborigines (British Settlements) Report, the 1847 Report, the 1969 White Paper, Responsible Government, the numbered treaties, Sparrow decision, the Delgamuukw Provincial and Supreme Court decisions, section 35 of the 1982 Constitution Act, Van der Peet decision, Calder decision, Giroux decision, James Bay Project and the Cree, Guérin decision, the 1876-1911-1951 and present Indian Acts, Songhees Indian Reserve Act, and 1895 Amendment to the Indian Act, to name a few. This course is presented with an open forum approach where discussion is encouraged. A substantial handout will be made available to interested participants prior to the course in order to create a more dynamic and interactive discussion environment. 8. Environmental/Legal Research Methods for First Nations First Nations often require very specific information in relation to the daily administration needs of a band or a council. The search for, analysis of, and presentation of this research information has often led to costly legal bills and provided for a lack of understanding or even a great deal of confusion for the First Nation client. This course is meant to provide any member of a First Nation community with the highly specialized tools to conduct this research individually. By introducing the community member to some of the most often used sources, and to the power of the Internet in doing this type of research, this course expects the First Nation to benefit from significantly reduced costs, greater understanding and the development of a foundation for remarkable advances in institutional learning. BASIC COMPUTER AND INTERNET TRAINING 9. Basic Computer Hardware & Windows This course begins with a look inside of a personal computer, identifying hardware components and discussing the inner workings of the personal computer. The course follows with an in-depth discussion of how a user can optimize his/her use of the Windows 95/98/NT or 2000 Operating Systems. This course is meant for computer beginners and for those users who feel less than confident or limited to a very specific use of a computer and Windows. 10. Basic Internet This course begins with a discussion of the history of the Internet and the ‘how-and-what’ of the Internet. It follows with a cursory presentation of HTML (webpage design) programming and how web browsers (Netscape or Explorer) work. It discusses File Transfer Protocol, Telnet, Bulletin Boards, Newsgroups, Email and HyperTerminal. The course finishes with some hands on skills with Internet searches, using meta-crawlers and some discussion of where the Internet is going. Sufficient time will be provided for the questions of those participants interested in connecting to the Internet for the first time. This course is meant for computer and Internet beginners, or as a primer to those who are interested in taking the HTML Programming course. 11. Creating Webpages, Basic HTML Programming Hypertext Markup Language (HTML) is the language of the Internet; the core of this course will be spent presenting HTML tags and creating a personal webpage. Every participant will go home with his or her own simple webpage that could be published on the Internet immediately. The course will also discuss how the Internet uses HTML, requirements for publishing your webpage, and briefly, JAVA scripting, creating order forms and Internet security. This course is meant for confident computer and Internet users with little or no HTML background. 12. Intermediate HTML Programming This course will follow where the basic course left off. More “HTML tags” will be introduced, creating meta-color and looking at common problems or mistakes made in creating a webpage. Some basic JAVA scripting will be introduced, creating and managing Internet order forms and databases, etc. This course is meant for those Internet users who have strong Internet experience and some basic knowledge of HTML Programming. 13. Computer Presentations, Microsoft Powerpoint This is a professional’s course on how to make computer-generated presentations that will knock their socks off. The basics and intricacies of Microsoft Powerpoint will be presented including, template choices; importing text, charts, clipart, sound files, and pictures; image transitions; using Powerpoint viewer; notes viewer; etc. Requires basic computer skills and software knowledge. Participants should be professionals who frequently need to make presentations. Communications Services Beyond training, Two Roads prepares a multitude of other communication services for large or small groups. We arrange conferences, assist with computer-generated presentations and with correspondence and letter writing, deliver facilitation services and advise on document management.